Howard G

Afternoon Mike,

 Just a short note to thank you and your team again for the training over the last few days.  As a complete novice when I started with you, the fact I passed MOD 1 and 2 at the first attempt with 1 minor is testament to the excellent training your team provide.

 The laid back approach from Dean and Dave was a real pleasure, no question was too stupid (although attracted some justifiable piss taking), they never showed any frustration and always found a different way to explain or demonstrate the point. The contrast of teaching methods between Dean and Dave was very helpful and worked together to make the experience a really enjoyable one. Obviously, the test day was a nervous one but with Dean’s reassurance and confidence the outcome was a very happy one!

 Mike, both Dean and Dave are a real asset to your company, it’s easy to forget that people respond to people! You can have the most talented rider in the world as an instructor but if they can’t get on with the students and impart their knowledge and skill, it’s entirely worthless! Aside from their obvious riding skills and ability to interact with a broad range of people, both Dean and Dave were hugely supportive, able to give criticism in a way that didn’t crush confidence, praise that didn’t inflate ego’s and support and reassurance to ensure that nerves didn’t get in the way of us achieving the end goal! All this whilst retaining a great sense of humour!

 I would be very grateful if you could pass this on to them both and again, thanks for your help!

 I will be recommending you to anyone who will listen!

Kind regards

Howard

Course Aug 2013

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